Contact Us
Need help with your My Babiie order, delivery, return, exchange, product question, or account? Our support team is here to help you get the right information as quickly as possible.
Email My Babiie Support
For customer support, please email us at:
We aim to respond within 24–48 hours during customer service hours.
What to Include
To help us review your request faster, please include the most relevant details in your message.
- Your full name
- Your order number, if available
- The email address used at checkout
- A clear description of your question or issue
- Photos, product details, or screenshots if they help explain the request
Customer Service Hours
Our customer service hours are Monday–Friday, 9:00 AM–6:00 PM.
Messages sent outside these hours will be reviewed during the next available support period.
Order Support
Contact us if you need help with an order confirmation, order details, payment-related questions, item information, or an update about a recent purchase.
Shipping Support
If you have a shipping question, please include your order number and the email used at checkout so we can help review your request.
Returns & Exchanges
For return or exchange support, email us before sending anything back. Please include your order number, item details, and the reason for your request.
Product Questions
Have a question about a My Babiie product, size, style, compatibility, or product details? Send us your question and include the product name or link when possible.
Use the Contact Form on This Page
You may also use the contact form on this page to reach our support team. Please include the same helpful details, such as your order number, contact email, and a clear message about what you need.
If your message is about account help, please describe the issue without including passwords, full payment details, or sensitive personal information.
Your Privacy Matters
My Babiie uses the information you provide only to review and respond to your support request. Please do not include unnecessary sensitive information in your message.
We’re Happy to Help
Thank you for contacting My Babiie. Send us your message, and our support team will get back to you within 24–48 hours during our customer service schedule.
